Superior Customer Care

WHAT MY CUSTOMERS ARE SAYING

It is my personal goal at Miniature Perfume Shoppe to actually exceed the expectations of my customers. I personally find, buy, photograph, inventory, sell, and ship with tender loving care every single bottle that goes into my Shoppe.

Here is just a sampling of some of the nice things a few of my most recent customers (from around the world) have shared about my customer service. Your complete satisfaction is always guaranteed.

Hi Leslie Ann,

Just a quick note to tell you my purchases arrived safe & sound. I am so impressed by your packaging--not only the secure way you seal and protect the bottles, but the absolutely charming pink & white stripes tied with the black ribbon. It is a very sophisticated look, yet sweet and practical. I can't wait to see your website when it is re-vamped.

Sending cooling thoughts and kind regards,

Elizabeth
Woburn, MA, USA

Dear Leslie Ann,

Your package has just arrived, and as always I `m delighted with the treasures contained within. I don`t know which mini I like best for they are all so lovely! You didn`t mention receiving my payment, but I hope it has reached you. I`m deeply touched by your trust in sending my purchases ahead of payment. It has, and will be a pleasure to do business with you again.

With my very best wishes,

Mimi
Medford, Oregon, USA

Dear Leslie Ann,

I just received my bottle of "Moment Vole Fragonard" today and I can't tell you how happy I was.The packaging was SO beautiful..my goodness, you took so much time and care with the beautiful note and tissue.

I cried my eyes out. You see, I have been looking for this perfume for over thirty years! My parents went to France in the early seventies and Mom brought me back a small bottle of this perfume. I was intoxicated with the scent and I have spent all this time looking for more with no results.

My Mother passed away in late 2009 and I wanted this reminder of her so badly, so when I got it today the emotions just overflowed with the happy memories it brought back to me of that trip, her gift and the love that was with it.

So thank you from the bottom of my heart for making me so happy and for helping me in my long quest, as this perfume is almost impossible to find.

Sincerely and with gratitude,

Orla
LaGrange, Indiana, USA

Dear Leslie Ann,

Great services! Very pleased! You even add a personal touch, NICE! Extremely satisfied with my purchase!

Karen
Pasadena, Texas USA

Hello Leslie Ann,

Just a short message to let you know I have received the Nina Ricci today in perfect conditions. I want to thank you for your assistance and for the lovely wrapping, which made me feel very special and gave me a lot of pleasure. Have a lovely day!

Raluca
London, England

Dear Leslie Ann,

Thank you so verrrry much for completing my order (Nikki De Saint Phalle bottle, etc.)! Your website is terrific, and, after collecting these minis for many years, I'm thrilled that I've finally found the BEST website to improve my collection. Great idea regarding the enclosed note in the package - great customer service - I'll definitely be back!

Melinda
Brookyn Heights,Ohio, USA

Dear Leslie Ann,

We received the bottle today and my wife is delighted with it. Your packaging and presentation is really lovely and your personal message completes the picture. If only all businesses on the net were like this! Thank you for your attention to my small order.

Kindest regards,
Bill
Norfolk, United Kingdom

Hi Leslie Ann!

"I wanted to thank you for the wonderful packaging of my order last month. It was like opening Christmas presents :) I loved all my perfume minis and was absolutely delighted. I can tell that you put a lot of thought, effort and pride in your work and I wanted to tell you that it is appreciated. THANK YOU for a fantastic internet shopping experience.

Best,
Gabriele

Palm Harbor, Florida, USA

Leslie Ann!

"I received my package today and I just had to write. First, the perfumes were impeccably packaged and I especially loved the note you tucked inside. It’s a special, personalized touch that one never sees anymore and I was touched by it. Gucci 3 was my favorite, favorite perfume. I’m devastated that it’s not being made anymore and that made finding the bottle at your site even more exciting! I especially appreciate the affordability of the small bottles of perfume! And, truth be told, they’re just so doggone cute! LOL! Thank you, again. I was so impressed that I’ve also signed up for your mailing list!

Catherine

Austin, Texas, USA

Dear Leslie Ann,

"Happiness is ... receiving a package containing beautiful perfume miniatures all the way from the US! The contents arrived in perfect condition.

The individual items were so beautifully wrapped in their delicate pink-stripe tissue paper and black bow that I wanted to leave them wrapped up for a while and admire everything before opening them. Your attention to detail warmed my heart and certainly brightened up this grey, rainy day here in Durban.

These particular miniatures have a lot of significance for me as, amongst other things, they are my mother's favourite scents and were also among the first ones with which I started my collection as a young girl. I cannot tell you how pleased I am to have found your online store which has helped me 'undo' the terrible mistake I made of discarding my old bottles some time ago.

Thank you again for the effort you put in and your excellent service. I look forward to finding more treats from your shoppe very soon."

Kind regards,

Géraldine
Durban, South Africa

Dear Leslie Ann,

"Just a quick note to let you know that the Dune arrived safely. The bottle was so well packed that I'm not sure it would break if an elephant stepped on it and your presentation is absolutely charming! Thanks so much. I'm sure I'll be back soon."

Danna
Highpoint, North Carolina, USA

"Dear Leslie Ann,

Just FYI, put the check in the mail yesterday. I had a terrible time making my selection!!!! So many great fragrances to select from! I've been hard at work learning a lot about vintage fragrances, and continue to acquire scents when they come my way, either purchasing from sources like you or I've just run into things (totally random). Really, people like you have been such a great help to me, thank you for your website -- you can tell it's something you enjoy doing, it's so positive in tone. Thank you!"

Regards,

Betsy

United States

"Dear Leslie Ann,
Just a note with thanks for my order of Envy. A lovely bottle, as you say, and the perfume is just as beautiful as I'd hoped. A nice little post-Christmas present to myself. All the best for the new year,

Regards,
Anne-Marie
Watson, Australia

Hello Leslie Ann,
Two days ago the package arrived. Just want to let you know that I'm very happy with the miniature bottles and pins! Thank you!! Hopefully till next time."

With kind regards, René
Netherlands

"Dear Leslie Ann,
Hallo! Just to let you know my order for Megara arrived today safely in the UK. Thank you for a brilliant service. I will call again soon."

Thank you,
Fredrick
Bristol, England

"Dear Leslie Ann, Just a note to say thanks for my latest order (Infini and L'Interdit). Oceans of beauty, both of them. After a long and difficult day, this was lovely to come home to. Thanks also for your careful packing - much appreciated!"

Regards,
Anne-Marie
Watson, Australia

"Just wanted to let you know how much I enjoyed looking through your site. It was well organized, easy to navigate & easy to find specific items. I've been collecting mini's since I was 13 (39 years). Since the internet came along, it's been so much easier. That's how I find some treasures, do research and appraise my bottles. Out of all the sites I go to, your's is one of the nicest."

Thank you!
Ellen
USA

"Hello Leslie Ann, The package with the 3 minis Dior, YSL, Lancôme is arrived at home in good conditions. The minis are very beautiful and I thank you very much. I hope I will do business with you a next time !

Have a good day - best regards."
Murielle
Lannecaube, France

"Hi, just a note to say thanks for my order - Kenzo and Shalimar. Both are lovely. How cool that the Shalimar has a stopper that is designed as an applicator as well. Love that. Please sign me up to join the Miniature Perfume Society. Thank You."

Regards,
Anne-Marie
Watson, Australia

"Dear Leslie Ann, A lovely E Commerce site that's so easy to use. Please sign me up to join the Miniature Perfume Society. Thank You."

Carol
Dromana, Victoria
Australia

"Dear Leslie Ann, I received my order from your wonderful company yesterday. Everything was packed so securely and thoughtfully that my two bottles of perfume arrived in pristine condition! I am very impressed with the way you do business. I am glad to see that you recycle and reuse as well! I will be sharing my good experience with you to everyone I know."

Sincerely,
Kathleen
Seaside, California

"Bonjour Leslie, Just few words to tell you that I received yesterday the bottles and I'm very happy. Thanks for the present inside the box.Hope you will have other bottles for me soon."

All my best.

Eric
Paris, France

"I've been out of town and away from my computer for a few days. Now that I am home again, I've had the chance to look at your new arrivals window on the web page and I love it! And the letters that rain down to make the name of the perfume--that is sooo fun! Congratulations on putting this together. I do look in quite often, and it is really fun and easy to see what is new. Thanks for doing this!"

Best wishes.
Elizabeth
Woburn, Massachusets

"Hi, LeslieAnn, My bottles arrived yesterday, and I'm delighted with them! Thank you for making these lovely bottles available, and for packing them so carefully in a recycled box. I look forward to receiving my code, and visiting your site again. Hope you have a great weekend."

Best regards,
Diana
Montgomery, Alabama

"Hi Leslie Ann, Today, I received 'Lauren'. I appreciate the thoughtful packaging and you sold such a good mini perfume to me. I wish to visit your site and order again if I need something from you in the future. Thanks again and have a great day!"

Juyoung
Seoul, South Korea

"I never knew you existed, but I finally found you!!! I have been collecting mini perfume botttles for about 10 years, and I have about 360 of them. Now I can tell my family members what to get me for my birthday or Christmas - an MPS gift certificate!!"

Carol
Lewisville, Texas

"My bottles arrived today and was packed great!!! No way could any of the bottles of broken, thank you very much, I am also very happy with the perfumes."

Thank you,
Judith
Canon City, Colorado

"My order is wonderful! The memories come flooding back. This was the fragrance I wore when my husband and I were newly weds. 44 years ago!!! (smile) Thank you for your speedy shipping. It's exactly what you said it would be and I am very pleased."

Denese
Los Angeles, California

"Dear ma'am Leslie Ann, I would like to inform you I received the minis. Each mini is wonderful, and they make me very happy! I appreciate your kindness and can't thank you enough. I am looking forward to "see you" again soon."

Best Regards,
Kouji
Tokyo, Japan

"Bonjour Leslie, I received this morning the second package. I'm very, very happy of the bottles you send me. Thanks so much for the card and your words. It's so nice to work with You !!! Everything was a pleasure. I think I will order again very soon my wishlist. Thanks per advance for all."

A bientôt - Amicalement
Eric
Paris, France

"Morning Leslie Ann, Hope you are well. I just wanted to let you know I’ve received the perfume bottles. The package came very quickly (arrived last Friday, although I didn’t pick it up until Sat) and in super condition. You really did pack it with TLC!! It smells just as I remember which is lovely (or maybe it’s just bringing back some happy memories). I found your shop after searching on Google. It’s a great site and I’ll keep checking it out (funds dependent of course)."

Kind wishes,
Morag
Midlothian, Scotland

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