FREQUENTLY ASKED QUESTIONS
Listed below in alphabetical order (click on any link) are answers to some of the most frequently asked questions that we receive, as well as some general information that I hope you will find useful. Of course, I encourage you to contact me anytime should you need additional information. ♥ Leslie Ann
1 BOTTLE RATING GUIDELINES With condition and rarity being the two most important factors, we utilize a 5-Star method of grading all miniature perfume bottles in our inventory. A complete and more detailed list of all of our grading guidelines is included in our MPS Bottle Rating Guide.
1-Star = Poor (* MPS does not sell bottles in this condition) 2-Star = Good 3-Star = Very Good 4-Star = Excellent 5-Star = Mint
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2 CANCELLATIONS Miniature Perfume Shoppe reserves the right to change prices; revise or cancel any of its listings, a customer order, customer wish list, or customer account at any time for any reason without prior notice.
3 CUSTOMER CARE We want your experience at Miniature Perfume Shoppe to be the very best one possible. Your complete satisfaction - actually exceeding your expectations - as a customer is our goal. For questions regarding our merchandise, company, policies, or to make suggestions or comments, please call or e-mail us anytime.
4 DISCOUNTS All miniature perfume bottles in our inventory are available at a discount to members of The Miniature Perfume Society™. Membership in the Society is FREE, but requires all members to create an account at Miniature Perfume Shoppe (email address and password), and agree to be added to our mailing list to receive regular notices of special promotions and our monthly e-newsletter. For more information about the Miniature Perfume Society or to join click here.
5 INTERNATIONAL PERFUME BOTTLE ASSOCIATION (IPBA) As an active and proud member of The International Perfume Bottle Association (IPBA) I also invite you to join and begin receiving the many benefits that membership provides. Read more and join the IPBA here. (Tell them Leslie Ann sent you!)
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6 THE MINIATURE PERFUME SOCIETY An auxiliary organization to our own Miniature Perfume Shoppe, The Miniature Perfume Society™ has been established to foster miniature perfume bottle collecting, provide helpful information about miniatures, offer a discussion forum for collectors, and to contribute to the education of the miniature perfume bottle enthusiast. Membership is FREE and all members are eligible to receive exclusive discounts and offers to apply toward their purchases at Miniature Perfume Shoppe. For additional information about The Miniature Perfume Society™ please click here.
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7 RETURNS At Miniature Perfume Shoppe your complete satisfaction is our goal. Requests to return merchandise must occur within three (3) days of receipt of your minis. Customers have ten (10) days from the purchase date to return merchandise in it's original condition. Items lost or damaged in transit are only refundable if the customer purchased shipping insurance. We are happy to assist you in filing your claim with the designated carrier. Shipping and handling charges are non-refundable. It is worth mentioning that in over ten years of conducting business, we have never had a package received damaged or lost in transit, including our International shipments. We ship to more than 25 countries. RETURN TO TOP
8 ORDERING & PAYMENT METHODS
For your shopping convenience, our online Shoppe is available on the world-wide-web 24/7/365. We appreciate your business and provide the following payment options:
* All major credit cards through the secure PayPal website. * Personal Checks (Payment must clear our bank before items ship.) * Bank issued Money Orders or Cashier's Checks payable in U.S. $
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10 SALES TAX A 7.25% sales tax is required to be collected of all sales originating in the State of Texas. RETURN TO TOP
11 SECURITY All customer accounts and transactions are secure, protected, and encrypted through the Secure Sockets Layer (SSL) technology provided through both the Auctiva Commerce and PayPal websites. For your added protection, Miniature Perfume Shoppe maintains an active SSL certificate (pending). You may shop safely and securely at Miniature Perfume Shoppe.com. For more detailed information, please review our Terms of Service and User Agreement.
12 SELL YOUR BOTTLES We buy perfume bottles from all over the world almost every day of the week and are happy to make offers on your "onesies", personal collections, or estates. No request is too big or too small. Our quotes are based on several factors including size, rarity, condition, and our current inventory levels. Let's make a deal! Start by contacting us here. RETURN TO TOP
13 SHIPPING Miniature Perfume Shoppe utilizes the U.S.P.S. (United States Postal Service) as its exclusive shipping provider to mail customer purchases to the contiguous 48 United States, Alaska, Hawaii, and more than 25 International countries (please see all shipping details, pricing, and procedures under the SHIPPING ICON on this page.)
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With the exception of all perfume manufacturer fragance names, logos, and trademarks (which are the intellectual property of the respective owners), all content on this site including, but not limited to text, descriptions, guidelines, logos, images, graphics, photographs, and design elements are copyrighted and/or trademarks of MiniaturePerfumeShoppe.com and may not be used, copied, linked, or downloaded without express written permission of Miniature Perfume Shoppe and aawlawVentures, LLC.
15 VINTAGE BOTTLES AND FRAGRANCE All of the fabulous perfume miniatures we offer for sale are presented with the intention of being sold to perfume bottle collectors for display purposes and are not intended, per se, for use as a personal fragrance. Also, most of the miniature perfume bottles we offer are vintage or even antique and may be empty, full, or anything in between. For bottles or decants that still contain any amount of "juice", we do not determine if the fragrance is still wearable. Of course, there is always the possibility that the liquid contents are perfectly good and usable. We just make no guarantee to that effect. We encourage you to always read the details of our descriptions carefully as we do our very best to provide you with a complete "picture" of the perfume miniature you are considering adding to your collection. And, of course, always feel free to ask us any questions about a particular bottle or fragrance. We're not "noses", but we can usually give you a general opinion.
16 WEBMASTER In order to provide you with the very best customer experience, we are continually evaluating and updating our store/website. To report any technical problem, make a comment, or suggest a new feature please let us know by contacting us here. Thank you!
17 WHAT ELSE WOULD YOU LIKE TO KNOW? Still have a question we did not answer? Feel free to contact me anytime. I would love to hear from you! ♥ Leslie Ann RETURN TO TOP